FBI Great story about the mess of the FBI case management systems, basically if you keep building digital systems like they are physical systems :
How the FBI blew more than $100 million on case-management software it will never use
...The VCF was
supposed to automate the FBI's paper-based work environment, allow agents and intelligence analysts to share vital investigative information, and replace the obsolete Automated Case Support (ACS) system. Instead, the FBI claims, the VCF's contractor, Science Applications International Corp. (SAIC), in San Diego, delivered 700 000 lines of code so bug-ridden and functionally off target that this past April, the bureau had to scrap the US $170 million project, including $105 million worth of unusable code. However, various government and independent reports show that the FBI—lacking IT management and technical expertise—shares the blame for the project's failure.
...The VCF was
supposed to automate the FBI's paper-based work environment, allow agents and intelligence analysts to share vital investigative information, and replace the obsolete Automated Case Support (ACS) system. Instead, the FBI claims, the VCF's contractor, Science Applications International Corp. (SAIC), in San Diego, delivered 700 000 lines of code so bug-ridden and functionally off target that this past April, the bureau had to scrap the US $170 million project, including $105 million worth of unusable code. However, various government and independent reports show that the FBI—lacking IT management and technical expertise—shares the blame for the project's failure.
In a devastating 81-page audit, released in 2005, Glenn A. Fine, the U.S. Department of Justice's inspector general, described eight factors that contributed to the VCF's failure. Among them: poorly defined and slowly evolving design requirements; overly ambitious schedules; and the lack of a plan to guide hardware purchases, network deployments, and software development for the bureau.
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